22 NOV, 2010
Certification by ISO9001 / 2008 standard.
The Prestiteca, SA aims to be recognized in the region where it operates as a network project development company and gas installations, as-built, looking for excellence in service quality and believes that the total satisfaction of its customers is the principle basis for business success and development of the company.
To do this, is aware of the strategic importance of implementing a Quality Management System (ISO9001 / 2008), to value the company. The company supports its Quality Policy on the involvement of its employees in providing an effective service that meets its customers and to ensure the safety of persons and property; and the continuous improvement of performance modes will be a guarantee of increased customer satisfaction and therefore of future success.
It lies well organized to ensure:
- The commitment of top management to comply with the requirements of NP EN ISO 9001: 2008 in order to continually improve the effectiveness of the Quality Management System;
- The identification of requirements by the Customer and what their expectations in order to increase their satisfaction and consecutively the degree of loyalty;
- Continuous evaluation of the results with customers;
- Promote training programs to its employees;
- To encourage its employees to innovation, promoting the commitment and the personal growth of each;
- That all employees understand and implement the Policy and Quality Objectives and the involvement of all in promoting improvements to the management system;
- The necessary resources and means;
- That the company's activity to be oriented in a continuous improvement perspective;
- A good relationship with suppliers that make commitments to quality of service;